FAQs
How to order a bouquet?
We accept orders 24/7. You can make an order on the Florist.ru website or by phone. 8 800 200-40-70, Toll-free call within Russia
How to order in Moscow through a website?
"1. Select the city of Moscow (or another locality of the Moscow region you need) 2. Choose the bouquet you like in the catalogue 3. On the page with the description of the bouquet, select the appropriate size: small, standard or deluxe. If desired, add an additional gift to the bouquet: a soft toy, balloons, sweets or other items from the proposed. 4. Specify the text that you would like to write on the card, and we will attach it to the bouquet for free 5. Select the date and method of delivery (with a preliminary call to the recipient or delivery at the specified time period) 6. Fill out the delivery form 7. Pay for the order in any way convenient for you"
We are always there to help you in choosing a bouquet, placing an order or in any other matters. If necessary, contact us by phone 8 800 200-40-70 or via E-mail info@florist.ru.
Does the cost of delivery to remote areas of Moscow and localities of the Moscow region differ?
Delivery within the Moscow ring highway and partly outside of it is free of charge. Delivery to more remote areas and suburbs of Moscow is carried out for an additional fee. The cost of delivery will be displayed on the checkout page, you can also check it with our managers by phone 8 800 200-40-70.
What should I do if the locality of the Moscow Region I need is not on your list?
If you did not find the desired locality in the list, please contact us by phone 8 800 200-40-70, and we will inform you on the delivery possibility and its cost
How to pay for ordering a bouquet to Moscow?
On our website you can pay for the order in any way convenient for you:
— Bank card: Visa, EC/MC, MIR